Questions
What people ask before they book
How much does it cost?
It depends on the size of the home or unit, which pest it is and how many visits it takes. After the inspection you get the number in writing, before we start. The estimates page explains how we work it out.
Do I need to be home?
For the first visit, you or someone you trust, because we check inside. For routine outside visits, not always: we agree on it beforehand.
What about my kids and pets?
Our licensed applicators follow each product's label. We tell you which areas to keep clear and for how long, and if you like, we give you the list of what we use.
How long until I see results?
In most homes cockroaches and ants thin out within days or weeks; termites and rodents take longer. It varies by pest and by home, and your report says what to expect.
What if they come back between visits?
Call us. We look at what changed and what we missed, and tell you what comes next. If a follow-up visit applies, its terms are in writing in your estimate.
Do you work with condos and boards?
Yes. We deal with the board or the manager, send a written notice to each unit and leave a report after every round. There's a page for that.
Who speaks Spanish?
Maritza, Idania and Yoel answer in Spanish and English. Jamar answers in English. If you want an answer in Spanish, say so when you write and we'll assign it.
Do you write termite reports for buying or selling a home?
We can inspect and write up what we find. A report describes what was seen that day and is not a guarantee. Ask first which format your lender or agent needs.
Do you work on Saturdays?
Yes, in the morning, by appointment. The office answers Monday to Saturday during the hours below.
Still have a question?
Write to us and we'll answer during office hours.